Shipping Policy

BAIDBAAN

At BAIDBAAN, we strive to deliver your order quickly and safely. This Shipping Policy outlines our shipping process, delivery timelines, and other important details.

Order Processing

All orders are processed within 1–2 business days after receiving payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

If there is a high volume of orders, shipments may be slightly delayed. In such cases, customers will be notified via phone or email.

Shipping Time

Estimated delivery time depends on your location.

Metro Cities: 3–5 business days
Other Cities & Towns: 4–7 business days
Remote Areas: 5–8 business days

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before completing your order.

Sometimes free shipping offers may be available during promotions or special campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email so you can track the delivery status of your package.

Incorrect Address

Please ensure that your shipping address and phone number are correct while placing the order.

BAIDBAAN is not responsible for delays or failed deliveries due to incorrect or incomplete address details.

Damaged or Lost Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos or video proof.

If your package is lost in transit, we will coordinate with the courier company to resolve the issue.